Cedar Management Group thrives at not only being at the cutting edge of technological advances, but also at doing so in the most environmentally responsible manner possible. One of the most effective methods of accomplishing this is to abolish all paper faxing, and documents whenever possible. Most of the documents received such as ARC’s, closings, changes of address, contact sheets etc. are scanned into a PDF format and saved in each homeowners file. Our goal is to progressively go “paperless”. Documents are filed both in the owner’s file in our software and in the “L drive” (a remote database which is backed up daily).
In addition, forms such as maintenance request, arc, gov docs., etc, are available to accommodate individuals who would rather complete documents electronically instead of dealing with the hassles of snail mail. We are also excited about our convenient online payment system, which saves home owners from having to use large amounts of paper to simply make a payment. Using our website, a homeowner can pay with a debit, credit, or even e-checks, which will in turn save not only paper but time and energy for all parties.
Last but not least, our “Live Chat” system allows community members to directly access our community support team about any questions or concerns they may have directly on our website. This service is available in addition to our 24/hour phone support, and is available Monday-Friday from 8am-6pm. The “Live Chat” system allows homeowners to save time and paper and contact us directly online, as opposed to sending in letters which also takes time to travel to us.
These items are just a few of the avenues Cedar Management Group is taking to ensure that we become completely, environmentally considerate. These items are of course in addition to the standard methods of recycling and reusing whenever possible around our various office locations. We hope all communities try to take steps to lowering their footprint on the environment, because we really do believe the smallest steps accumulate to substantial returns!