Take a moment to consider how well your HOA board is communicating overall with association members. Is the relationship good and the exchange regular, or do you face challenges relaying information to your owners?
Many homeowners associations in the Charlotte area struggle with communication between the board and HOA members, which can be a very frustrating experience if the board is devoting a lot of time and talent to run the HOA. You want everyone within the community to feel open and comfortable enough to keep each other informed. This is why many HOAs invest in an association manager to help with the following communication issues.
Even those who may be interested in showing up and participating in HOA board meetings will be hesitant unless they are specifically invited. You are much more likely to increase attendance if you let residents know they are welcome in meetings. Give them personal invites by speaking to them in person about joining in.
It’s also important to ease residents’ minds about any pressure during meetings. They might be afraid that showing up means being coerced into joining a committee. While you may be looking for members to get involved this way, you don’t want anyone feeling tricked into a position. Stress that showing up to meetings is just a way of getting to know other owners and staying informed about what is happening in the association.
Reading of HOA Rules
Every resident should be given the CC&Rs and other community rules when they join the association. Unfortunately, many of them fail to give them a fair or second look. These are important documents that everyone should be aware of and understand. Help remind residents of their importance by including references to them in each correspondence—or even attach them to whatever you send.
Keeping Residents Involved
Many HOA communication problems can be remedied simply by getting members more connected in the association. If you can encourage residents to be more involved in meetings and rules, they are more likely to get to know other residents and increase their interest in the well-being of your association. More residents will want to be involved in a committee instead of worrying about being forced.
In reality, most HOA boards don’t have enough time to invest what is needed into communication issues between board members and owners. Cedar Management Group helps homeowners associations every day by improving board-resident relationships. Contact us today so we can help.