In January of 2020, Cedar Management Group’s 15th anniversary celebrates the successful services provided to HOAs located in the United States.
Many HOAs have difficulty managing the inundation of tasks that are required from their residents. It has become commonplace for HOAs to outsource their needs to an experienced HOA management company that is better equipped to provide sensational service to their residents. One such example is Cedar Management Group who has revolutionized how an HOA management company can provide exceptional service to HOAs and their residents.
The Road Leading Up to Cedar Management Group’s 15th Anniversary
A Brief Background on Cedar Management Group
Cedar Management Group started its operations in 2005 with only eight communities and is primarily based in Charlotte, North Carolina. Today, it has expanded to 15 different property management office locations, primarily within North and South Carolina.
Currently, we manage over 800 homeowner associations and condominium associations, along with over 150,000 individual homes. Our most recent additions are located in Wilmington, North Carolina and Myrtle Beach, South Carolina.
Throughout our 15 years of business, our company has learned how to customize HOA management strategies to serve the diverse needs of the HOAs that we serve. For this reason, we have been able to expand continuously and successfully over the past 15 years.
The Role of Technology in Cedar Management Group’s Success
With the recent rise in technology, Cedar Management Group saw more potential for managing the needs of HOAs digitally and remotely. The secret to our success has been largely attributed to implementing the best possible technology available.
Now that the Internet is so widely used in business, it is possible to accept member dues on an organized digital platform. The HOAs that work with Cedar Management Group can collect their member dues with ease and have more cash flow sooner. The number of late fees and forgotten payments has drastically reduced for the communities that we serve.
Cedar Management Group is also able to assist HOAs in organizing emergency text alert systems that can include emails. Regardless of whether residents need to be notified about an emergency or other important reminders, it is possible to have a faster and more efficient way to communicate with them.
Cedar Management Group regularly customizes a digital strategy that is tailored to the size and specifications of the communities that we serve. By taking this approach, we can diagnose areas an HOA could improve its efficiency in, so we can better satisfy the needs of our residents.
How We Interact with HOA Board Members
A common issue we have faced is training inexperienced HOA board members in one or many of the areas required to successfully manage an HOA. We find that through providing free board member educational events, we are able to engage deeply with the board members of the HOAs that we manage and empower those HOA board members to be more informed on the issues that are facing their communities.
Through our training and guidance, HOA board members can provide better service to their residents, which greatly improves both the quality of life and resident approval ratings in their communities.
Legal Services We Offer
HOAs constantly need to be aware of the risk their organizations have for lawsuits. Many HOA board members do not have the required legal expertise to handle the legal issues that their HOAs may face.
This is precisely why Cedar Management Group has developed certain legal services that can help the HOAs that we represent including issues related to Collection, HOA Document Analysis, Board of Directors Guidance, and Fair Housing Compliance Review.
If the issue your HOA is facing goes beyond the traditional lawsuits that HOAs can experience, Cedar Management Group can find the appropriate legal professionals in your state to get specified advice should the need arises.
Financial Expertise We Bring to Each HOA We Represent
HOAs often run out of capital too early due to poor financial planning. For each HOA we serve, we encourage strict reserve planning to ensure the HOA is not only financially healthy but also ready to pay for required maintenance or necessary repairs should an emergency situation arise.
Due to the excellent reserve planning services we offer to our clients, we promote transparency in the communities we represent, which further increases the resident’s trust of their community HOA.
Exceptional Customer Service
Customer service is one of the fundamental elements of Cedar Management Group’s strategy. Our organization believes that customer service must assist board members with requests promptly. In addition, Cedar Management Group serves residents within the HOAs that they manage promptly on tasks that come up in their particular communities.
Continuous Learning
The issues facing our business have drastically shifted over the past 15 years. For this reason, Cedar Management Group is proactive about learning about recent legislation changes, new innovations, or fresh trends that are impacting our industry. By being proactive rather than reactive, we have been able to establish a healthy niche for our business and provide an even better service to the HOAs that we serve.
How Cedar Management Group Can Help Your Community Association
Cedar Management Group has many years of experience with managing HOA Management through our Remote Management System for HOAs located all over the United States. Our team can manage both larger and smaller communities and customize our offerings to our client’s needs. Our clients see a great difference in the efficiency and finances of their HOA after opting to work with our organization since they are able to focus on other aspects of their business including customer service.
Cedar Management Group’s 15th anniversary won’t be possible without the communities we work with. Nonetheless, we begin this year hopeful that we can work with new communities and help them run their communities better. If you think your community needs our help, please don’t hesitate to reach out to us.
