As the last few weeks of cold weather are rapidly approaching Cedar Management Group is excited for our busiest time of the year: pool season. Cedar is getting an early start on the pool season this year, we want to be prepared to efficiently serve our communities when the heat of summer arrives.
One of the first things we do around this time of year is to proactively communicate with the board to determine the exact opening and closing dates of their pools.
By creating a unique workflow, we determine what type of system each association has in place to access the pools and who is in control of this system. If this is handled by Cedar, we make sure we have all the keys, “fobs”, and access cards here at the office ready to send out come opening day. In addition, we also have replacements for those who have misplaced their old keys, “fobs”, and access cards.
Starting in March, Cedar Management Group will welcome three new seasonal staff members to aid in the swift distribution of pool access which will also allow us to keep our community support lines running smoothly. Unfortunately, some people have not paid their dues and as a result their community privileges have been stripped. Here at Cedar we are very meticulous in flagging these accounts so that they are not mailed access to the pool, this is to ensure fairness to those who have paid their dues and to promote future payments of dues.
Like most things in communities, with use comes the need for repair and maintenance. We constantly update to include pool companies and contact information, this way we can make sure all permits are paid for and the vendors are servicing the pools in preparation for pool season.
2010 marks the first year for the Virginia Graham Baker Pool and Spa Safety Act (the act was instituted after Virginia Graham Baker, 7-year-old daughter of James and Nancy Baker, who drowned in a pool in 2004). The act requires that all public swimming pools and spa’s be equipped with anti-entrapment drain covers. Cedar makes sure all pools have installed these new drain covers to avoid fines and the possibility of pool closings due to negligence of these regulations. We make sure these companies are also adding the proper chemicals, making schedules of their maintenance visits, and checking for leaks, etc. during the off season.
Some pools may have pool covers during the colder months but trees, bushes, and hedges will inevitably lose material and end up in the pool area. Due to this, we get with landscapers and pool companies to make sure there are no debris around the pool area and prune back any new growth from hedges and bushes that have grown through the pool fence or gate. We also have to make sure that all pool phones are taken out of “vacation mode” in time for the pool openings, these phones are used to call for an emergency in time of need. Remember, it takes a lot of work and preparation to jump-start the pool season, so please be safe, responsible, and clean when using the pools and the surrounding facilities, but most of all remember to have fun!