A big challenge faced by HOA boards is getting residents to be more engaged and involved. Resident apathy can be pretty common in homeowners associations. While this can sometimes be normal, it may not always mean that everyone is content and happy. Residents may not speak up because they don’t feel they have the opportunity or information to do so. To prevent this, there are ways HOAs can get the conversation started and decrease community apathy.
Start the Dialog, Then Ask
Before you can ask residents for feedback, you want to encourage them to participate. Reach out to them personal with information first. Then as more residents are asked to help in running the community and its activities, attendance at events will increase.
Some good ways to get neighbors involved include:
Answering questions publicly. Usually when one person asks a question, there are many others with the same question but too afraid to ask. Answering questions in front of everyone, or through a newsletter, will help get these questions answered for the majority.
Be open about community goals. It’s easier to get volunteers when residents understand your goals for the community. Let people participate and voice their opinions about the goals, especially when there are major challenges.
Send updates and good news. Send the community monthly budget updates. And when you have good news, share it! Give kudos to neighbors who are doing good things in the community through your email list, newsletter, or website.
Welcome new residents. Help everyone welcome in new community members and encourage them to get involved. When more people volunteer, they have the opportunity to meet their neighbors.
Keep the Momentum Going
To successful keep participation increasing, make sure you are consistent with your efforts. You can’t just send out a newsletter and expect people to instantly be engaged. Create a plan and stick with it for at least six months. You’ll likely notice that interest increases during this time, as more people see their neighbors getting involved and decide to join.
Working with an HOA management company can also help increase engagement in your community. Contact Cedar Management Group today for more information.