Ideally, all HOA board meetings would be organized, calm, and simple. However, that’s not usually how life works when you manage a homeowners association. With many homeowners comes many opinions, and there is usually one owner who believes their opinion is the best. Sometimes this can lead to obnoxious attempts to get a rise out of others, such as raising their voice or trying to turn other owners against the board.
So what do you do if this behavior happens — and continues. Here are the best steps to take:
Write a Letter
Get your board members together and draw a letter up to the owner letting them know you won’t tolerate that type of behavior. Let them know their opinion matter but give them other ways they can communicate more effectively, such as submitting their problems to you for the board to review. This often works well, but if it doesn’t…
Call in a Restraining Order
The owner will still technically have the right to go to meetings since they live there, but this is the next step is nothing else is helping with the disruptions. If the individual is harassing board members or other HOA members during meetings, this must be done. And if the harassment becomes more of a threat, the last option would be…
Call the Police
If physical violence is being threatened against a member of your board, be sure you call police right away as this is not acceptable behavior in any way.
Emotions unquestionably can get high in an HOA, so it’s important for board members to understand the best ways to handle these situations. Hopefully your homeowners association never has to revert to more extreme measures, but it’s helpful to understand the options if you ever need to. Make sure your HOA board members are always prepared to protect themselves when things get heated. Working with an HOA manager like from Cedar Management Group can also help.